Frequently Asked Questions
  • Who can apply for a new water service connection?
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  • What are the requirements for a new water service connection?
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  • Why is my water service disconnected?
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  • Can I request for a temporarily disconnect my water service connection?
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  • How do I request for a water service reconnection?
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  • What do I do if I see leaks before my water meter?
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  • What should I do if my meter was stolen?
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  • Why is there a sudden increase in my water bill?
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  • Why do I get a Notice of Disconnection or my bill reflect an unpaid amount, even if I have already paid my bill?
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  • What is the minimum amount that Boracay Tubi bills its customers?
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  • Why does the tiny wheel in my water meter continue to spin even though we are not using any water?
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  • Can I request for a new meter?
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  • Can I pay my water bill even if I do not have my Statement of Account (SOA)?
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  • What happens if I overpay my bill?
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  • Boracaytubi Water Rates
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